{"id":926,"date":"2025-07-30T14:55:40","date_gmt":"2025-07-30T14:55:40","guid":{"rendered":"https:\/\/intellia.md\/?page_id=926"},"modified":"2026-01-30T16:42:57","modified_gmt":"2026-01-30T16:42:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/intellia.md\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

Frequently Asked Questions<\/h1><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is Intellia EHR from a business perspective?<\/span><\/div>

Intellia Electronic Health Records is a comprehensive software application designed to streamline primary healthcare business processes. It supports the management of patients and medical staff, appointment scheduling, clinical encounters, population screening, chronic disease monitoring, task tracking, and more.
The system also includes a Patient Cabinet app, enabling patients to schedule appointments, access their medical data, and maintain a personal health diary.
Go to Features section to explore all Intellia’ features.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is Intellia EHR from the technical perspective?<\/span><\/div>

Intellia EHR is a web-based application built on Microsoft .NET technology and utilizes Microsoft SQL Server as its database management system.
This robust and mature technology stack ensures a high level of security, reliability, and performance.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat licensing model does Intellia EHR use?<\/span><\/div>

When you purchase Intellia EHR, you receive a lifetime license, meaning the license is valid for an unlimited period of time.
If you need to increase the number of users, you simply pay the price difference between the current license tier and the desired one.
For example, if you hold a license for a small practice (up to 10 users) and want to upgrade to a medium practice license, you will only pay the difference between the two license prices.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIf my clinic switches to Intellia EHR, what will happen to the digital data we’ve collected over the years?<\/span><\/div>

We fully understand that your data is one of your clinic\u2019s most valuable assets. That\u2019s why we offer migration of historical data from your current EHR system to Intellia.
This service may be provided free of charge or at an additional cost, depending on the complexity of the migration. Once we assess your existing system and data structure, we\u2019ll provide a clear and final answer regarding the scope and any associated costs.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs Intellia EHR available as a subscription-based service?<\/span><\/div>

No, Intellia EHR is deployed on the servers or hosting environment supplied by our clients. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs there an option to pay in installments?<\/span><\/div>

In some case we may offer payment terms such as 50% upfront and the remaining 50% due within one or two months. Other payment arrangements may be considered on a case-by-case basis.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDoes Intellia EHR come with a warranty period following purchase?<\/span><\/div>

Yes, all Intellia licenses include a 12-month warranty period. During this time, any errors, bugs, or discrepancies will be corrected at no additional cost.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWho will be responsible for administering Intellia EHR after the license purchase and system deployment?<\/span><\/div>

Our customers are responsible for administering the servers and all software running on them\u2014including the operating system, the Intellia application, and the database. However, we are open to negotiating arrangements where our team manages the Intellia EHR infrastructure on your behalf.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I learn more about Intellia EHR?<\/span><\/div>

Please visit the \u201cFeatures<\/a>\u201d section of this site to learn more. If you\u2019d like to see the system in action, don\u2019t hesitate to request a demo.
The demo session typically lasts 30 to 60 minutes, during which we\u2019ll be happy to answer all your questions. Please note, the demo is conducted in English.<\/p><\/div><\/div><\/div>\n\n\n

Feel free to ask a question and enrich the Frequently Asked Questions.<\/strong><\/p>\n\n\n\n

\n
Ask question<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Feel free to ask a question and enrich the Frequently Asked Questions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-926","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nFAQ - Intellia Electronic Health Record<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/intellia.md\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Intellia Electronic Health Record\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Feel free to ask a question and enrich the Frequently Asked Questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/intellia.md\/index.php\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Intellia Electronic Health Record\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-30T16:42:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/intellia.md\\\/index.php\\\/faq\\\/\",\"url\":\"https:\\\/\\\/intellia.md\\\/index.php\\\/faq\\\/\",\"name\":\"FAQ - Intellia Electronic Health Record\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/intellia.md\\\/#website\"},\"datePublished\":\"2025-07-30T14:55:40+00:00\",\"dateModified\":\"2026-01-30T16:42:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/intellia.md\\\/index.php\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/intellia.md\\\/index.php\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/intellia.md\\\/index.php\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/intellia.md\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/intellia.md\\\/#website\",\"url\":\"https:\\\/\\\/intellia.md\\\/\",\"name\":\"Intellia Electronic Health Record\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/intellia.md\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/intellia.md\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/intellia.md\\\/#organization\",\"name\":\"Intellia Electronic Health Record\",\"url\":\"https:\\\/\\\/intellia.md\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/intellia.md\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/intellia.md\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/cropped-intellia_logo_small-1.png\",\"contentUrl\":\"https:\\\/\\\/intellia.md\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/cropped-intellia_logo_small-1.png\",\"width\":75,\"height\":61,\"caption\":\"Intellia Electronic Health Record\"},\"image\":{\"@id\":\"https:\\\/\\\/intellia.md\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Intellia Electronic Health Record","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/intellia.md\/index.php\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Intellia Electronic Health Record","og_description":"Frequently Asked Questions Feel free to ask a question and enrich the Frequently Asked Questions.","og_url":"https:\/\/intellia.md\/index.php\/faq\/","og_site_name":"Intellia Electronic Health Record","article_modified_time":"2026-01-30T16:42:57+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/intellia.md\/index.php\/faq\/","url":"https:\/\/intellia.md\/index.php\/faq\/","name":"FAQ - Intellia Electronic Health Record","isPartOf":{"@id":"https:\/\/intellia.md\/#website"},"datePublished":"2025-07-30T14:55:40+00:00","dateModified":"2026-01-30T16:42:57+00:00","breadcrumb":{"@id":"https:\/\/intellia.md\/index.php\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/intellia.md\/index.php\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/intellia.md\/index.php\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/intellia.md\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/intellia.md\/#website","url":"https:\/\/intellia.md\/","name":"Intellia Electronic Health Record","description":"","publisher":{"@id":"https:\/\/intellia.md\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/intellia.md\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/intellia.md\/#organization","name":"Intellia Electronic Health Record","url":"https:\/\/intellia.md\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/intellia.md\/#\/schema\/logo\/image\/","url":"https:\/\/intellia.md\/wp-content\/uploads\/2025\/07\/cropped-intellia_logo_small-1.png","contentUrl":"https:\/\/intellia.md\/wp-content\/uploads\/2025\/07\/cropped-intellia_logo_small-1.png","width":75,"height":61,"caption":"Intellia Electronic Health Record"},"image":{"@id":"https:\/\/intellia.md\/#\/schema\/logo\/image\/"}}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"ocean-thumb-m":false,"ocean-thumb-ml":false,"ocean-thumb-l":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/intellia.md\/index.php\/author\/televcas_123\/"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions Feel free to ask a question and enrich the Frequently Asked Questions.","_links":{"self":[{"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/pages\/926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/comments?post=926"}],"version-history":[{"count":34,"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/pages\/926\/revisions"}],"predecessor-version":[{"id":1747,"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/pages\/926\/revisions\/1747"}],"wp:attachment":[{"href":"https:\/\/intellia.md\/index.php\/wp-json\/wp\/v2\/media?parent=926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}