Frequently Asked Questions
Intellia Electronic Health Records is a comprehensive software application designed to streamline primary healthcare business processes. It supports the management of patients and medical staff, appointment scheduling, clinical encounters, population screening, chronic disease monitoring, task tracking, and more.
The system also includes a Patient Cabinet app, enabling patients to schedule appointments, access their medical data, and maintain a personal health diary.
Go to Features section to explore all Intellia’ features.
Intellia EHR is a web-based application built on Microsoft .NET technology and utilizes Microsoft SQL Server as its database management system.
This robust and mature technology stack ensures a high level of security, reliability, and performance.
When you purchase Intellia EHR, you receive a lifetime license, meaning the license is valid for an unlimited period of time.
If you need to increase the number of users, you simply pay the price difference between the current license tier and the desired one.
For example, if you hold a license for a small practice (up to 10 users) and want to upgrade to a medium practice license, you will only pay the difference between the two license prices.
We fully understand that your data is one of your clinic’s most valuable assets. That’s why we offer migration of historical data from your current EHR system to Intellia.
This service may be provided free of charge or at an additional cost, depending on the complexity of the migration. Once we assess your existing system and data structure, we’ll provide a clear and final answer regarding the scope and any associated costs.
No, Intellia EHR is deployed on the servers or hosting environment supplied by our clients.
In some case we may offer payment terms such as 50% upfront and the remaining 50% due within one or two months. Other payment arrangements may be considered on a case-by-case basis.
Yes, all Intellia licenses include a 12-month warranty period. During this time, any errors, bugs, or discrepancies will be corrected at no additional cost.
Our customers are responsible for administering the servers and all software running on them—including the operating system, the Intellia application, and the database. However, we are open to negotiating arrangements where our team manages the Intellia EHR infrastructure on your behalf.
Please visit the “Features” section of this site to learn more. If you’d like to see the system in action, don’t hesitate to request a demo.
The demo session typically lasts 30 to 60 minutes, during which we’ll be happy to answer all your questions. Please note, the demo is conducted in English.
Feel free to ask a question and enrich the Frequently Asked Questions.